What Information We Collect
We collect information from you when you browse pages or access resources on this site, make a purchase, subscribe to our newsletter, respond to a survey, send feedback or fill in a form.
If you open emails from us or click on links in those emails we may record this.
We also collect anonymous usage statistics when anyone accesses our website. This data is held by Google or other third parties. We do not have access to any personally identifiable information.
What We Use Your Information For
We may use the information that we collect about you in different ways:
- To personalise the content that is presented to you on the website.
- To give us feedback on what content is popular so we can optimise the structure and layout of the site.
- To process transactions.
- To administer contests, promotions, surveys, activities or other site features.
- To send periodic emails. The email address you provide may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
- To respond more effectively if you contact us.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer a secure connection between your browser and our server (SSL) to protect your personal and payment details. Any payment details that you enter are transmitted securely to our payment gateway provider and are not stored on our server.
Our website is hosted with a large, reputable, UK-based provider, who has invested significantly to keep everyone’s data safe and secure. We actively maintain our website systems to protect against security risks and we have additional security software in place.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you have allowed it via your settings). This enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.
Separately, through the Google Analytics service we compile aggregate data about site traffic and site interaction so that we can work out how our website is being used and make it better for the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
Disclose To Outside Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
We use Google Analytics to provide anonymous usage statistics. Google may collect details of your usage of the site. We do not provide them with any further information.
If your membership is paid for by someone else, such as your employer, we may tell them whether you have used the service or not. We will never share any details of how you have used the service nor which pages you have viewed.
If you give us feedback through the website we will treat your comments as confidential unless you give us permission to share them. We may publish or share feedback scores/star ratings but only as aggregated data and not in a way that compromises your anonymity.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website.
We choose our partners carefully but we are not responsible for the content or the privacy policies on their websites.
Terms And Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.